QLD & northern NSW
Storm-damaged roof? We handle the claim.
Free roof inspection, then we lodge your claim, negotiate with your insurer, and a licensed builder rebuilds. If your roof is sound, we certify that in writing and leave it at that.
No pressure to sign anything, and no money asked for at your door.
Someone knocked on your door?
Every rep is listed on our verification page. Check their name and our licences against the public registers in about 30 seconds.
Verify usThink your roof is damaged?
See exactly what happens at each of the four steps, and who does what.
How it worksReady for a free inspection?
Book online in a couple of minutes. If nothing's wrong, you get a certificate saying so.
Book a free inspection
Has hail hit your suburb?
Documented hail dates and sizes for 140 South East Queensland and northern NSW suburbs, from independent hail-tracking data (report dated 1 July 2026).
All of Queensland and northern New South Wales
All areas we serveRecent storms
- 20 November 2025
Qld & NSW Severe Storms and Hail
- Areas:
- Gold Coast, Gold Coast Hinterland, Logan, Brisbane, Redlands, Moreton Bay, Bribie Island, Sunshine Coast, Northern NSW (Tweed & Lismore area)
- Hail:
- up to 13 cm
- CAT no.:
- CAT 255
- 26 October 2025
Severe Spring Storms
- Areas:
- Brisbane, Ipswich, Clifton, Pratten, Esk
- CAT no.:
- SE 254
- 23 December 2023
Christmas & New Year Storms
- Areas:
- Gold Coast, Gold Coast Hinterland, Scenic Rim, Jimboomba, Mount Tamborine, Upper Coomera, Coomera, Oxenford, Helensvale, Toowoomba
- Hail:
- up to 8 cm
- CAT no.:
- CAT 233
How it works
Free roof inspection
We photograph and document your roof, inside and out. If there's no claimable damage, we tell you so and leave you with a certificate saying your roof is sound.
We lodge and manage the claim
We prepare the evidence, lodge the claim with your insurer and handle every call and email after that.
We negotiate the settlement
We push for the full scope of repairs your policy entitles you to, not the cheapest patch job.
Licensed builder rebuilds
A licensed builder completes the work, project-managed end to end. Any insurance money paid to you comes from your insurer directly. We never handle it.
How we get paid
There's no upfront fee and no separate invoice when you repair through our builder. Where money is paid to you, it goes from your insurer straight into your bank account. We never handle it.
To be upfront about it, we earn more when you repair through our builder than when you take a cash settlement or use your own. The fees page shows exactly how every path works, with the exact figure in writing before you sign anything.
See worked examples on the fees pageBefore and after
Before
After
Before
AfterWhat clients say
See all reviews on GoogleRated 5 out of 5 on Google.
I had a great experience with Apex Claims. The team was professional, knowledgeable and helpful throughout the entire process. They explained everything clearly, handled the claim from start to finish and kept me updated along the way. The whole process was easy and stress-free. I highly recommend Apex Claims to anyone needing assistance with a storm or hail damage claim.
ikra 365September 2026 Rated 5 out of 5 on Google.
The work was done quickly and efficiently. Great team.
Vladimir LionSeptember 2026 Rated 5 out of 5 on Google.
Good afternoon everyone!! Excellent work!! Everything was done very quickly and as neatly as ever. The team is very professional, attentive to requests, and the price is very reasonable... Thank you very much! Regards, Alina.
Alina GryshchenkoSeptember 2026
What we will always do, and what we never will
We always
- Show identification and leave a card.
- Put what we find in writing, even when the roof is fine.
- Give you names and licence numbers you can check against the public registers.
We never
- Ask for money or bank details at your door.
- Handle your insurance money. Payments go from your insurer straight to your bank account.
- Pressure you to sign anything on the spot.
If the person at your door won't do these things, they're not us. Every rep we send is listed on our verification page.
Verify usReady for a free inspection?
Book online in a couple of minutes. If nothing's wrong, you get a certificate saying so.
No pressure to sign anything, and no money asked for at your door.