How it works

We check the roof surface, flashings, gutters, skylights and the ceilings inside, and photograph everything we find. You see every photo we take, and you get a written verdict either way: if there's no claimable damage, that's the end of it, and you keep a certificate stating your roof was inspected and found sound.

All we need at this point is access to the property. You don't need your policy paperwork yet.

If there is claimable damage, we prepare the evidence and lodge the claim with your insurer, then handle every call and email after that. If the insurer wants more information, we deal with it, and you get updates as the claim moves without having to chase anyone.

This is where we need your policy number and your insurer's name, plus photos of any interior damage you've noticed (or we'll take them).

Once the insurer responds, we push for the full scope of repairs your policy entitles you to, not the cheapest patch job. You get the insurer's offer and our recommendation in writing, with exact figures, before you sign anything.

Repairing, taking the cash or using your own builder stays your call, and there's no rush on it. Nothing proceeds without your sign-off.

When you approve, a licensed builder carries out the approved scope of work, project-managed by us end to end. Any insurance money paid to you comes from your insurer directly; we never handle it.

You give us access for the build and sign off when the work is done. That's the job finished.